Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

Laura Bentley, LCPC - Clinical Coordinator

← Customer Feedback for TheraNest

My feedback

61 results found

  1. Add ability to reactivate inactive insurance

    72 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    23 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    An error occurred while saving the comment
    Laura Bentley, LCPC - Clinical Coordinator commented  · 

    This continues to be a significant issue for our agency. When we have a denied claim and have to resubmit, we have to go through so many steps to deactivate and activate insurance and it loses the history and changes the effective dates, which is not accurate.

    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 
    An error occurred while saving the comment
    Laura Bentley, LCPC - Clinical Coordinator commented  · 

    We need to be able to re-activate termed insurance more easily. In some cases, we need to re-activate the former primary coverage (without terming their current coverage) so we can simultaneously send claims through with the former insurance dates of coverage as well as the dates with the new coverage. We need to be able to activate the old one temporarily and then de-activate it more easily - without impacting their current primary coverage.

  2. Subscribe therapists to either individual or group telehealth

    47 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    19 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  3. Mobile friendly intake

    53 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  4. Fax documents from TheraNest

    262 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    26 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  5. Change CPT code in ledger

    85 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  6. Allow percentages in addition to dollar amounts for copay column

    82 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  7. Separate client and insurance balance due on client details page

    34 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  8. Consolidate archived client & case forms

    22 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  TheraNest App » Notes & Cases  ·  Admin →

  9. Send secure message alert to client's secondary email address

    23 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  TheraNest App » Messaging & Notifications  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  10. Search contact network

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Clients & Groups  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  11. Centralized contact log

    133 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    33 comments  ·  TheraNest App » Notes & Cases  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  12. ledger view - payment history

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Billing & Payments  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  13. Create non-billable service types

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  14. Custom home page or dashboard

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  15. Notify contact network of appointment changes

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  16. Directory for contact network

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  17. Expand features for handling child/minor clients (notes, contacts, intake etc.)

    194 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    28 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  18. Implement an hourly or flat rate for staff payroll

    188 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    47 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  19. Automatically set appointment duration based on service type (Calendar & Client Portal)

    225 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    36 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 

  20. Indicate if appointment was cancelled by staff or by client

    229 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    31 comments  ·  TheraNest App » Calendar & Scheduling  ·  Admin →
    Laura Bentley, LCPC - Clinical Coordinator supported this idea  · 
← Previous 1 3 4

Feedback and Knowledge Base

(thinking…)