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Cindy Sheppard

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  1. Allow other staff to view, approve or decline pending client portal appointment requets

    26 votes

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    14 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    An error occurred while saving the comment
    Cindy Sheppard commented  · 

    Please make the unconfirmed appointments accessible to admins. We control the schedules and need to be able to confirm or deny a request.

    In the client portal please turn off the automatic scheduling for clients once they sign up, this has caused scheduling problems and I do not see it getting any better. I know we have the ability to turn it off but for the client to have the ability to schedule themselves when they sign up for the portal is not a good thing and when the admin is not able to confirm or deny an appointment this really causes a lot of headaches and rescheduling issues.

    Cindy Sheppard supported this idea  · 

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