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Jeffrey Goodman

← Customer Feedback for TheraNest

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6 results found

  1. Two factor authentication at login

    111 votes

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    Started  ·  39 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Jeffrey Goodman supported this idea  · 

  2. Require password change every certain number of days

    14 votes

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    6 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
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    Jeffrey Goodman commented  · 

    It would be good to require password changes every 30-45 days, due to all the information (client data, e.g. SSN, DOB, credit card info, etc.) held within TheraNest

    Jeffrey Goodman supported this idea  · 

  3. Add setting when staff member is not accepting new clients

    27 votes

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    4 comments  ·  TheraNest Client Portal » Appointments & Scheduling  ·  Admin →
    Jeffrey Goodman supported this idea  · 
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    Jeffrey Goodman commented  · 

    It would be great to have a button/notification to let the therapist communicate with administrative assistants/schedulers that they're accepting new clients or not.

  4. Refund or negative payment options

    242 votes

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    50 comments  ·  TheraNest App » Billing & Payments  ·  Admin →
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    Jeffrey Goodman commented  · 

    TheraNest is lacking basic GAAP functions on client ledgers... For example, if a client paid co-pays, but their insurance has reached their out-of-pocket max and insurance starts covering expenses at 100%, which creates a credit balance on the client ledger. We need to reflect that this credit balance was paid back/refunded to the client; there is not currently a way to complete this. HUGE accounting issue.

    Jeffrey Goodman supported this idea  · 

  5. Enter clients as a couple or family

    838 votes

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    119 comments  ·  TheraNest App » Clients & Groups  ·  Admin →
    Jeffrey Goodman supported this idea  · 

  6. Implement an hourly or flat rate for staff payroll

    188 votes

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    47 comments  ·  TheraNest App » Practice Management & Administration  ·  Admin →
    Jeffrey Goodman supported this idea  · 

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