Skip to content

Have an idea?

Share it with us or vote on other people’s ideas. Our product team is listening.

TheraNest App

We love to hear TheraNest feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

317 results found

  1. Have default place of service populate for unbilled appointments

    If I create an invoice with a new line item that isn't linked to an appointment, have the place of service be the default place of service I've selected in my organization settings.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Show original reference number on rejected claim tab

    When viewing the Rejected/Denied claim tab, allow me to view the original reference number.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. Add Medicaid ID field to client's insurance

    When adding a payer for a client create a new field to enter the Medicaid ID or Medicare MBI number as this is a different number outside of the Plan ID or Group ID.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Set order of CPT codes on claims

    Allow me to set the order for how the CPT codes should be displayed on claims.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. View claim number in claim tabs (non-Apex)

    As someone who doesn't submit claims through Apex, allow me to customize the claim tabs so that I can view the claim number.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Alert me when a credit card is declined

    Send me an in-app alert when a client's credit card is declined or have the alert appear on the client's ledger so I can make sure to update the information as I'm working in the client's profile.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Send primary ERA when billing secondary

    If I'm billing a client's secondary insurance, allow me to send the primary ERA with the secondary claim because some payers require this.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Increase character limit of statement footnote

    Allow me to write more in the statement footnote so I can notify the client when their balance is due, how to pay, etc.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Delete invoice when viewing

    If I'm viewing an invoice, allow me to delete the invoice from that view rather than going back to the ledger.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Edit invoices dated prior to 2021

    Allow me to edit invoices that are dated prior to 2021.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  11. Show zero dollar amounts on statements

    Allow me to include zero dollar amounts/paid invoices on statements so the client can see all invoices within a date range in the statement.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Edit payment amount when sending 1-time payment link

    When sending a 1-time payment link, allow me to change the amount that I'm sending to the person. We may send a 1-time payment link to both parents in instances of divorce and they each may only be responsible for a certain portion.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Select staff when creating new invoices under batch invoicing

    When using Batch Invoicing and creating new invoices, allow me to select multiple staff members instead of just one or all.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Show if payment was portal payment on client's ledger

    When viewing a client's ledger, show which payments were made by clients on the client portal.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Send invoices via text message

    Allow me to send invoices to my clients via text message because my clients read their texts more than they read their emails.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Quicker way to mark multiple invoices as paid in client ledger

    Allow me a quicker way to mark multiple invoices as paid in a client's ledger.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Mark multiple invoices as paid in Batch Invoicing

    When working in Batch Invoicing, allow me to mark multiple invoices as paid across multiple clients so I don't have to go into each client's ledger individually.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Exclude insurance amount from invoices

    Allow me to exclude the insurance amount from invoices like I can with statements.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  19. Zero out existing invoices in batch invoicing

    Allow me to edit the invoice amount in the Process Existing Invoices tab under Batch Invoicing so I don't have to go back to the client's ledger to adjust it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Deductible Report

    At the beginning of the calendar year, patient's deductibles reset. It would be great to be able to quickly identify these patients through a report, etc.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  • Don't see your idea?

Feedback and Knowledge Base