Make the state selection a drop-down menu
When clients fill out their demographic and insurance information on the client portal it would be nice if the state was a drop down menu. Clients frequently spell out the state so then that gets flagged as an error when I submit to insurance and it just takes up time to go correct it in both of those places.
Rosalind Smith Sistrunk commented
I agree that the only option should be the abbreviations so that the error doesn't occur.